Returns & Exchanges
At ECD Lacrosse, we stand by the quality of our gear and want to ensure you are completely satisfied with your purchase. If you are not 100% happy with your order, you can return or exchange unused products within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label to print and attach to your return package.
- 3.Package Your Gear
Place the unused items in their original packaging, ensuring all tags are attached and the products are securely protected for transit.
- 4.Receive Your Refund
Drop your package off at any authorized shipping location; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.